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About Us 

Service First Insurance is family owned and operated.

SFI has been serving the area's insurance needs since 1997. Our agents offer over 60 years of industry experience and we understand your needs are unique to you and your family. Our goal for the future is to be our customer's first and best choice in the insurance products we provide and to offer them with an unrivaled level of customer service. 

René S. Stevens

President – Personal & Commercial    

René Stevens established Service First Insurance in 1997, starting her career in the insurance industry. The independent insurance agency has been providing service to Virginia, Maryland, and Washington DC area offering Home, Auto, and Business coverage with the leading insurance companies in the industry. In 2005, Service First Insurance was recognized by Travelers Insurance Co Under their "Elite Agency Program". In 2007, René was named "Agent of the Year" and in 2013 René served as a member of the Virginia Agent Advisory Council for Travelers. She has lived in Warrenton for over 25 years and continues to enjoy beautiful Fauquier County. She and her husband celebrate many years of marriage, with 2 children, spouses and 4 grandchildren.

Rick Gastley 

Manager/Agent – Personal & Commercial    

Rick Gastley began his insurance career with Service First Insurance in 2006. He is a graduate of Longwood University with 10 years of sales and management experience in the beverage industry prior to joining Service First. Specializing in Personal and Commercial Lines Insurance, Rick is committed to helping his clients find comprehensive and cost-effective coverage to meet their insurance needs. He takes pride in offering excellent products to shield you from the unexpected and to make sure you are equipped if the unexpected happens.   Rick and his wife have lived in Warrenton since 2003 and they enjoy spending time attending their 2 daughters' multiple sports and dance activities. 

Vickie Jacobs 

Agent/CSR – Personal  


 Vickie Jacobs grew up in Fauquier County and continues to reside with her husband in Sumerduck. Vickie began her insurance career in 1991 and joined the Service First Team in 2010. She enjoys working with new and existing clients. Vickie welcomes the opportunity to partner with you by providing comprehensive insurance options so you can make an informed decision for your home, auto, or any other personal insurance needs.  

Leilani Romero

Designer  – Marketing and Graphic Designer    

Leilani Romero is a graphic designer and photographer living in Fairfax, Virginia. She graduated from the School of Art at George Mason University. Leilani creates and manages all social media and website content/design, graphic visuals, UX design, and official marketing materials along with advertisements for Service First Insurance.  She first joined the SFI Team in 2015, rebranding the company, including the original creation of Sam—official SFI mascot. 

Service First Insurance, A Relation Company
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