Privacy Policy

SFI Protects your privacy. Protecting your privacy is very important to us. Customers like you have trusted us with their insurance needs for over 20 years, and we take our obligation to safeguard and secure your personal information very seriously. We want you to understand how we protect your privacy and when we collect and use your information.


This summary tells you the basics of our privacy commitment to you-how we collect and use your information, how we protect it, and who can see it. You should read the entire privacy policy below for full details.

  • We obtain personal information from you directly, from your transactions with us, and from third parties such as state motor vehicle departments.

  • We do not collect personally-identifying information from you when you visit our Web site or online services unless you affirmatively provide it to us.

  • We do not allow third parties to collect personally-identifying information from your computer or mobile device when you visit our Web site or use our online services.

  • We will not sell your information to third parties.

  • Any third parties who perform services for us are required to safeguard any customer information and may only use it in connection with performing those services.

  • We extensively secure and limit access to your information.

  • We protect information about potential, current, and former policyholders.


Non-public personally identifiable information ("Information") is information that identifies you and is not available to the general public. The following sections tell you more about how and when we collect your Information.


During the quoting, application, or claims handling processes you may give us Information such as your:

  • Name

  • Address

  • Phone number

  • Email address

  • Social Security number

  • Driver's license number

  • Date of birth

If you gave us your email address, SFI may use it from time to time to notify you of such things as new services, special offers, blogs, or to confirm transactions. If you do not wish to be contacted by email for non-policy related communications, you may unsubscribe by following the instructions at the bottom of any SFI email you receive.


If you have a concern about privacy or security at SFI, we want to hear about it by mail or email.

Please write to us at:

Service First Insurance

5306 Lee Hwy

Warrenton, VA 

or email us at

The Effective Date of the revised Privacy Policy is May 25, 2018.